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  • Return Policy

Return Policy

  • Lucky for you, returns are accepted for any reason within 30 days of the date of purchase!
  • A 3% charge will apply for the cancellation of any order requested before it is shipped, and this is intended to cover the payment processing fee.
  • Any returned items that aren’t defective as determined by our testing will be charged a processing fee of up to 15% with a $5 minimum.
  • You have 30 days to send the item back after receiving an RMA number. Any items returned after 30 days aren’t eligible for a refund, but we’ll issue store credit for the full amount so you can buy something awesome on our site.
  • Any package sent back without the RMA number clearly written on the box or label will be charged a 15% inconvenience fee for our time searching for your return details. Ain’t nobody got time for that!
  • Refused packages or packages that were never claimed will be considered “returned without RMA.” These will be charged the greater of either the 15% processing fee or the full cost of the original shipping.
  • Original shipping charges will only be refunded in the event that a part is found to be defective during our follow up testing. So if you think a part is not working, please double check all connections and do a little troubleshooting before you send it back. If you want any assistance troubleshooting your device, contact us and we’ll be more than happy to help.
  • Any returned items that arrive back to our facility damaged or in worse condition than when they were sent will be charged at least a 25% fee depending on the extent of the damage.
  • We must receive returned items in their original, unaltered condition. Defective items are those that mechanically malfunction NOT as a result of user error. User error is damage caused by the user dropping, spilling, or in some way altering the original state of the product. Improper handling of sensitive parts (e.g. not returning products in the static-shielding bags in which they were originally shipped) is also considered user error.
  • Under no circumstances will international shipping charges or import fees/taxes be reimbursed (see below for more details).
  • Click Here to request an RMA number